Information for Tenants

Rent Payments

Check your account and pay rent online via our tenant portal westonespace-tenants.com

Your logon details will have been provided with your welcome pack, or please contact us for assistance.

Deposits

Deposit for studios is £300 per person

Deposit for shared apartments is £150 per person

Cancellation Policy

View our Cancellation Policy (PDF, opens in a new window)

General Information & Maintenance

Please view our main website for general information about your stay at Gatecrasher Apartments, including an online form for reporting maintenance.

Covid-19 Policy

Please check for Covid-19 updates on our main student accommodation website

Tenant Information & FAQ

Tenant Information (PDF, opens in a new window)

West One Student Accommodation promotes positive relations between people and a culture of respect. Read our Equality & Diversity Policy

West One Student Accommodation are committed to providing a good standard of accommodation and an excellent service, but in the very rare event of something going wrong please see our Complaints Procedure

Broadband/Wi-Fi Finer Details

Broadband is provided by ASK4

Each tenant user account includes as standard the ASK4 100Mb/s package which is shared between all the personal devices being used at any one given time. Wi-Fi connection speeds of up to 50Mb/s are included but the speed achieved not only depends on your device but also how many other tenants are using Wi-Fi at the same time.

Read more details